Epic: Electronic Health Records

Epic: Electronic Health Records

It’s an epic undertaking: the first step toward paperless records. Everything under the Lee Memorial Health System umbrella is being streamlined into one data base.

“This is a next generation, more capable, electronic record and it also is one that will allow the very same electronic record to be used across different care delivery settings,” says Mike Smith Chief Information Officer with Lee Memorial Health System.

Gulf Coast Medical Center is the first of four hospitals to go live with electronic health records. Outpatient centers will be added in the coming months.

By the time it’s all said and done, between 8 to 10 thousand computers will be tied into the same system, speaking the same language, following patients wherever they go.

“You may have had a test, an important test result from the last encounter you may have had allergies presented from the encounter before that and that summary for multiple encounters for multiple locations the physician sees all relevant information,” says Smith.

As the Epic system goes system wide it will create more accurate health records.

“They get a better snapshot of the patient,” says Betsy Groendy, ICU Educator with Lee Memorial Health System.

“So we can do chart reviews so that we can look up any previous visits that they had.”

Betsy is a system “super user” she’s helping her peers get up to speed.

“We are also able to chart real-time so that the information that we are giving to the physicians is up-to-date and clinical decisions are based on the information that we’re inputting into the computer system.”

“There are already incidences where that seamless record has made a difference in the care delivery for patients that present at one or more of those settings,” says Smith.

Putting stock in computers rather than paper requires hefty support, and backup.

View More Health Matters video segments at www.leememorial.org/healthmatters/

Lee Memorial Health System in Fort Myers, FL is the largest network of medical care facilities in Southwest Florida and is highly respected for its expertise, innovation and quality of care. For nearly a century, we’ve been providing our community with everything from primary care treatment to highly specialized care services and robotic assisted surgeries.
Visit www.leememorial.org/caring


  1. I suspect it is out of my loosing my son and I do not know what else to do. No harm intended I just want my storey out as I feel I am the only one who cares.

  2. Hi how to epic certificate
    What is the cost
    Where to get the certification done
    Which module is demanding in epic software

  3. Dr. ZoAnn E. Dreyer lied to CPS twice and they would not listen to her so she lied in the medical record and that lie was faxed to my wife’s attorney in Conroe the morning of the Temp. Custody hearing as the only evidence to steal my son from me. The Texas Children’s Hospital is covering up for her and they will do the same in your child’s medical records. Dr. Dreyer is employed with Baylor College of Medicine. Call Michael Peters @ 832-521-3240 for more details. allkrafteng@yahoo.com Thank You

  4. Medical records are already notorious for I.D. Theft. 
    Stop using our social security numbers, thank yo very much.

  5. We should hold ehrs including horrible epic liable for any breach. If you cant protect it then dont compile it and they cant. If credit cards and bank cards cant be protected what makes you think they can protect your record and they want to FORCE YOU TO COMPLY. NO WAY!!! Protest!!! They expose your chart internationally as well. STOP EPIC THEY ARE NOT THE ONLY EHR SYSTEM DO NOT AGREE TO FORCED TERMS. HOLD ALL OF THEM RESPONSIBLE!

  6. Interesting – not one single comment on how this affects patient care. Says it all. It’s just an American billing system for hospitals.

  7. Some of us have been able to find jobs on a site called mtjobs.com; however, the pay from most of these companies is as low as 2 cents per line which is mere peanuts as compared to what we used to make.

  8. I am graduating from the HIT program sponsored by ONC and I’m applying for jobs at Lee memorial. This would be a great place to start my EHR analyst/consultant career.

  9. is this a boring career? are courses 7 weeks? what would someone do to choose this field?> is job and pay good?

  10. Are you having trouble doing your nursing assignments and writing academic essays? contact me through topmarks9@@t for excellently done assessments at very affordable charges. I am proficient in Evidence-based practice, nursing informatics, community health assessments and education, pharmacology, topics regarding diverse communities, Information technology in nursing, and many more.

  11. The hospital I work for has just gone live with Epic. It has put 70 of us medical transcriptionists out of jobs all of a sudden. They kept us up until they went live and then dumped us, now we are all without jobs.

  12. I really can’t believe some of these comments about epic.  I am currently on Epic in two large hospital systems.  It requires moderate training and is hard for people to learn.  I will say it allows one chart but that’s it.  In 4 years time expect losses in certain areas and expect serious problems that you never had before.  I do think epic has potential but you will be a slave to your IT departments ability to learn the system and adapt the system to your needs.  Epic is much better in the hospital setting than ambulatory too.  Some of your employees will never get back to the speed and ease of the past.  Up until the last few months Epic was a 4 letter word to me and everyone around me.  If you are an administrator then this is the system for you, it does great reports but your people must "click" over and over again to help you get your info!  Oh and paperless!  We were paperless with ECW which was much better.  Plan on getting truck loads of sticky notes you’ll need them!

  13. Hospital unit secretaries have lost a lot of their duties to Epic. We have a great secretary and I would hate to see her lose her job. Sorry to hear transcriptionists are in the same boat. Good luck, guys.

  14. Epic is deceptive, it may make some tasks more simple, but trusting in automation in an ever changing industry is naive. Another example of penny wise pound foolish in healthcare.

  15. I called for digitizing records – paper information is transferred to PC and any new record is digital from the start. The vid Iwill share to countrymen.

  16. EPIC is a great thing, but, also a bad one. I worked in the IT field for 20yrs and I lost my job due to the EPIC moving into the Hospital. A whole lot of people lost there jobs as well.

  17. I’ve worked here as a Project Manager, and this company’s labor tactics are illegal. After my brain injury as an employee, my Team Lead (TL) handled the situation poorly and I ended up with a new TL. Although she was no longer my TL, she was still my project/customer’s success liaison. She subsequently retaliated against me along with my Application Manager (AM) and others and started a false rumor that I was up to no good, which Epic’s management subsequently believed, including but not limited to insubordination (for complaining about my treatment), FMLA abuse, insurance fraud, etc. Well, low and behold, Epic ended up firing me on her word all while I had no idea what was going on, and they discovered later on that they made a huge mistake and that my former TL was the problem (she no longer works at Epic, for obvious reasons). During that time, I experienced heavy bullying and passive aggressiveness from all staff members, they ruined my personal life, and they pulled strings to get the community to passive aggressively bully me and move away.

    Afterwards, I applied for hundreds of jobs with no interview. A few times during my job seeking period, Epic sent Epic consultant companies to send me emails to apply to them. What was that, a consolation or a way of them saying sorry? If anything that was an insult to me, asking me to work for Epic again after that terrible experience. They knew I would never want to work for Epic again after that, yet they sent those emails to me as if to show that they were actually "trying" to make amends. I’ve since been unemployed for about 3.5 years now, I’ve started two businesses and failed, my personal life is all but absent with a lost relationship, I live with my parents, and their bullying left me in severe depression for which I had to see a psychiatrist for and I am on daily medications for. It’s a high gossip culture where they make up rumors about employees to "correct" their behavior. When they’re wrong, they simply say short niceties and move on. In other words, don’t believe what Epic says, what they say and say they will do, implied or directly, are only rumors. Don’t give them any credit unless you see final results. If they harass you or if you get a bad feeling, ignore them and keep protesting.

    To this day, they have not made any actual amends to make things right (where are the results?). They should have done everything they could to directly set me up with a 6 figure minimum career job that has nothing to do with Epic or healthcare, but after making that absolutely clear, they didn’t care to do so. Where are the offers? Well, they fired me and harassed me pretty directly. Sounds like they should be more direct. Applying for jobs does nothing, especially after 3.5 years and exhaustive efforts to do so. They created this mess, they should be responsible for ALL the work. After the illegal treatment and actions they took against me, you’d think that they would make it all up to me, but they seem to only want to cover it up. Epic seems to come up with excuses such as to blame my meds and not my injury, or blame some other reason, instead of accepting the plain and simple truth since Epic doesn’t want to take responsibility. But, that probably has to do with when I went unscheduled and directly to see my doctor at the hospital, where he was working at the time instead of the OP clinic, some time after my injury, when he completely dismissed my report of my recent concussion and said that it was due to my meds (I still take the same exact meds from the same exact manufacturer and the same exact strength with no issues) – he knows what happened but he’s the kind of guy to want to save his own arse (my first impression of him was that he was uptight about his image, as he is clean cut, sports an Old English style elitist apparel, and wears a bow tie). Why the hell else would I go to the hospital, when I had an appointment scheduled later on to discuss my meds anyway? This still doesn’t excuse what Epic did to me, since either the doctor or Epic or my TL or someone made a huge deal about it, and automatically turned it into a situation where they’d bully me, the patient – the very patient whom they are entrusted to take care of and their job’s purpose. 3.5 years and counting of no salary/wages, failed businesses, lost personal relationship, and widening depression – this is what Epic does to its patient. Now, I have nothing to lose.

    Do not work for Epic. The stories you hear online about their illegal labor practices and treatment of employees are true. They have a very high turnover rate for this reason. The founder and CEO, Judy Faulkner, is a bad person. Don’t hide behind your staff to do your bidding and tout "Do Good" as your motto, when it’s all a facade.

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